At Madison Correctional Institution, video visitation is available seven (7) days weekly, from 7:30-10:30 AM, 12:30-3:30 PM, and 5:30-8:30 PM. Visits are thirty (30) minutes in duration, but an additional thirty minutes can be scheduled if the kiosk is not scheduled immediately after your scheduled video visit. Video visitation reservations must be made twenty-four (24) hours in advance and are subject to first-come, first-serve availability.
An approved visitor is defined as: a visitor that submitted an application for visitation, processing has been completed, and approval by institutional staff has taken place. Any approved visitor may request a video visit. Approved visitors must create an account and register with JPay. When family members register to have a video visit, they are prompted by JPay through a series of steps to achieve their visit. Video visits must be scheduled at least 24 hours in advance of the time that they are requesting.
Video visitation kiosks are available to all general population inmates in their housing units. Inmates in restrictive housing (segregation) are not permitted video visits. All visitation rules and regulations for video visitation are the same as institutional visits. Violation of visiting rules during video visitation might result in a loss of visiting privileges. All video visits are monitored, recorded, and/or reviewed after the video visit session. Video visitation is limited to only approved and tentatively approved visitors. Video visits might be stopped if a violation of visiting rules is observed.
Approved visitors may visit www.jpay.com for additional information