Allen Oakwood Correctional Institution maintains video visiting kiosks in every general population housing unit in addition to protective custody and residential treatment units. The hours of availability for video visits are as follows: 7:30 AM – 10:30AM; 12:30PM – 3:30PM; and 5:00PM – 8:00PM. Visits are 30 minutes in duration; however, an additional 30 minutes can be requested if there is no one scheduled at the same kiosk immediately after the conclusion of the initial video visit.
An approved visitor is defined as: a visitor that submitted an application for visitation, processing has been completed, and approval by institutional staff may request a video visit. Approved visitors must create an account and register with JPay. When family members register to have a video visit, they are prompted by JPay through a series of steps to achieve their visit. Video visits must be scheduled at least 24 hours in advance of the time that they are requesting.
Approved visitors may visit www.jpay.com for additional information